Terms of service.

These terms cover your use of boycebotanicals.com, The Library, and the plant design, installation and maintenance services we provide. By booking a service or using the site, you agree to them.

Effective October 22, 2026

Who we are

Boyce Botanicals is operated by Madison Boyce and Santiago Quevedo, doing business as Boyce Botanicals, in Dallas, Texas (“we,” “us,” “our”). Contact: boycebotanicals@gmail.com.

Our services

We offer an in-home design consultation, plant sourcing and installation, and ongoing plant maintenance for homes in the Dallas–Fort Worth area. Every client begins with a consultation. Current prices are published on our pricing page; starting prices (“from”) depend on the scope of your project, which we’ll go over with you.

Consultations

The consultation is $50 and is paid when you book. If you book another service with us within one month of your consultation, the $50 is subtracted from your final amount. If you don’t, the $50 stands. See our Refund & Cancellation Policy.

Sourcing & installation

You approve the plants and pots as we go through the process, before we buy them. Plants and vessels are billed at cost, in addition to our installation fee.

Ongoing maintenance

Maintenance is month-to-month. You can cancel at any time, but a cancellation made within 48 hours of your next scheduled visit is still charged for that visit. Maintenance clients receive access to The Library and invoices with a “Pay now” button.

Plant guarantee

Maintenance plans: if a plant we’re maintaining dies, we replace it at no cost.
One-time installs: we offer a 30-day health guarantee on the plants we install.
Always: we’re available to diagnose and advise on a struggling plant for free.

The guarantee covers the health of the plants themselves. It does not cover problems caused by outside factors, such as pets, children, accidents, moving or rearranging plants, or changes to the plant’s environment after we’ve left. Those are not our responsibility.

Your part

Give us safe access to your home at the agreed times, and tell us about anything we should know before a visit.
Keep your Library sign-in private. You’re responsible for activity on your account.
Give us accurate information when you contact us, book, or add plants to your Library.

Payments

Payments are processed securely by Stripe. By paying, you also agree to Stripe’s terms for payment processing.

Photos

We may photograph plants and spaces we style and use the photos in our portfolio, on our website and on social media. If you’d prefer we didn’t, tell us before your visit. See our Privacy Policy.

The website and The Library

Don’t misuse the site, attempt to access other people’s accounts or data, or interfere with its operation. The Library is for maintenance clients and is provided as-is; we may update, change or pause it. The text, design and photos on this site belong to us or are used with permission, and may not be copied or reused without our written permission.

Plant care information

Plants are living things, and care information on this site and in The Library reflects our professional judgment and experience; it is not a guarantee of results. Except for the plant guarantee above, we make no promises about how any plant will grow or perform.

Limits on our responsibility

To the fullest extent the law allows, we’re not responsible for losses or damage caused by outside factors, or for indirect or consequential losses. Nothing in these terms limits any right you have under law that can’t be limited.

Changes

We may update these terms. The date at the top shows the latest version; using the site or booking a service after a change means you accept it.

Governing law

These terms are governed by the laws of the State of Texas.

Contact

Questions about these terms? Email boycebotanicals@gmail.com.