Privacy policy.

This policy explains what information we collect when you visit boycebotanicals.com, book a consultation, or use The Library, how we use it, and the choices you have. We keep it short and plain on purpose.

Effective October 22, 2026

Who we are

Boyce Botanicals is operated by Madison Boyce and Santiago Quevedo, doing business as Boyce Botanicals, in Dallas, Texas (“we,” “us,” “our”). You can reach us about anything in this policy at boycebotanicals@gmail.com.

What we collect

Contact form: your name, email, phone (optional) and the details you choose to share about your home and plants.
Booking and payment: when you book a consultation or pay an invoice, payment is handled by Stripe. We see that a payment was made and its amount, but we never see or store your full card number.
The Library (maintenance clients): your name, email, a password (stored securely by Firebase Authentication, never in readable form), your rooms, your plants, photos of your plants, care logs, notes, invoices and visit dates.
Photos of your plants or home: when we visit, we may take photos for your Library and for our own records.
Technical information: like most websites, our hosting and security providers receive your IP address and browser details when you load a page.
Analytics (only if you agree): if you click “Sure, that’s fine” on the cookie banner, we use Google Analytics to see how people find and use the site. If you decline, Analytics is never loaded.

How we use it

To reply to you, schedule and carry out consultations, installs and maintenance, and send invoices.
To run your private Library and keep a record of the care your plants receive.
To process payments and keep the financial records we need.
To understand, and improve, how the website works (analytics, only with your consent).
To keep the site and your account secure.

We do not sell your personal information, and we do not use it for advertising.

Photos and our portfolio

We may photograph plants and spaces we style and use those photos in our portfolio, on our website and on social media. If you’d prefer your home or plants not be photographed or shown, tell us before your visit at boycebotanicals@gmail.com and we’ll respect that.

Who else handles your information

We use a small number of service providers who process information on our behalf:

Google (Firebase and Google Cloud): website hosting, Library accounts and sign-in, the database and photo storage. Also Google Fonts, which loads the site’s typefaces, and Google Analytics (only with your consent). When you scroll to the bottom of a page, a script from Google loads to power the “Add to Preferred Sources” button; it is only used if you click that button.
Stripe: payments for consultations and invoices.
Formspree: delivers contact-form messages to us.
EmailJS and Gmail: send the automatic thank-you email after you contact us and our replies.

These providers have their own privacy policies and may process data in the United States or elsewhere. We may also disclose information if the law requires it.

Cookies and similar storage

We use your browser’s storage for a few small things: remembering your cookie choice, remembering whether you prefer dark mode, and keeping you signed in to The Library. Analytics cookies are set only if you accept them. You can change your choice any time with “Cookie settings” in the footer.

How long we keep it

We keep Library information while you’re a client, and payment and tax records for as long as we need them for our business and legal obligations. If you ask us to delete your information, we’ll delete your Library account, plants, photos and notes, except records we’re required to keep (such as payment records).

Your choices and rights

You can ask us to tell you what we hold about you, correct it, or delete it, and you can ask us to stop using it for something. Email boycebotanicals@gmail.com and we’ll respond within a reasonable time. If you’re a Texas resident, or live somewhere with similar privacy laws, these requests are yours to make and we’ll honor them as the law requires.

Security

We use reasonable measures to protect your information, including encrypted connections (HTTPS), secure sign-in, and access controls that let each client see only their own Library. No online service can promise perfect security, so please use a strong, unique password.

Children

Our services are for adults who own or manage a home. We don’t knowingly collect information from children under 13.

Changes

If we change this policy, we’ll update the date at the top. Material changes will be noted on this page.

Contact

Boyce Botanicals, Dallas, Texas · boycebotanicals@gmail.com